Spare parts

In the event of damage, speedy servicing saves money. We are therefore structured so that we are able to rectify any possible problems promptly.
Time is relative. That may well be the case. But here at ADVANTEC, we have no time for relativity. That is why we are structured and set up so that, in the event of damage, our customers can be back working again as quickly as possible. For example, our spare parts service is available 24 hours a day, 7 days a week. We really can react at any time.

What's more, you can rely on us being able to provide the necessary spare parts throughout your product's entire service life. Although we are constantly refining our roadheaders, we never cease support for models we produced in the past. When you buy from us, you not only buy the qualitatively best product, but also the most reliable.

But permanent availability still isn't enough for us. We want to solve your problem quickly. And without short distances, that's not possible. We therefore work with consignment warehouses. Along with our partners, we have built a worldwide spare parts and logistics network that quickly supplies you with the spare parts you need. Pre-packed spare parts packages round off our services, meaning you can soon be up and running again. At ADVANTEC, only the waiting time is relative. Relatively short compared to other providers!

Services

A roadheader is a big investment. We are aware of this responsibility, which is why we place great importance on good, sustainable service.
General overhaul
Today, sustainability is one of the defining issues worldwide. But for us here at ADVANTEC Tunnel and Mining Solution, sustainability has always been part...
Project planning
Planning is half the job. So goes a German saying. But we believe that planning is much more than half the job. Which is why we have developed particular...
Trainings
Knowledge transfer is our strength. We demonstrate this in our custom training sessions, tailored to you and your team.
Start-Up
We are so proud of our roadheaders that we are also pleased to take care of them after we have sold them. To the benefit of our customers, naturally.
Spare parts
In the event of damage, speedy servicing saves money. We are therefore structured so that we are able to rectify any possible problems promptly.
Our Roadheaders dig deep for you!

Contact

Do you have any questions, or do you require expert advice?
Then simply speak to us. We would be pleased to help - directly and with the personal touch! +49 (0)2389 -9280-0

Address / contact details

ADVANTEC Unternehmensgruppe
Osterkamp 15
59368 Werne - Germany
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Phone: +49 (0)2389 -9280-0
Fax: +49 (0)2389 -9280-299
E-Mail: info@advantec.company

Service hours

Monday to Thursday:
08:00 - 17:00 Clock
Friday to Saturday:
09:00 - 15:00 Clock
Emergency service Sunday & Holidays:
12:00 - 15:00 Clock

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